Free UK Delivery Over £25 / No EU Customs for orders under €150 / Worldwide Delivery
UK Standard - orders over £25
UK First Class - orders over £60
Europe - orders over £80
Rest of World - orders over £150
We aim to dispatch orders within 1-2 working days. Working days are defined as Monday - Friday, excluding bank holidays.
UK Delivery
FREE Standard Delivery on Orders over £25 (2-3 working days from dispatch)
FREE First Class Delivery on Orders over £60 (1-2 working days from dispatch)
FREE Special DPD First Class Delivery on Orders over £100 (1-2 working days from dispatch). You can track your driver and be given a predicted hour that your order will be delivered.
Royal Mail Tracked Standard Delivery (2-3 working days from dispatch) £3.99
Royal Mail Tracked First Class Delivery (1 working day from dispatch) £5.50
European Delivery
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Sweden, Switzerland, Faroe Islands, Hungary, Iceland, Isle of Man, Jersey, Svalbard & Jan Mayen, Guernsey, Gibraltar, Monaco, Ireland, Falkland Islands
*FREE standard delivery on all orders over £80*
£6.99 – on orders between £40 and £80, within 4-8 working days from dispatch
£9.99 – on orders below £40, within 4-8 working days from dispatch
* For orders from the EU countries, no customs tax is charged on orders under €150
Rest of the World
Israel, Australia, Canada, United States, New Zealand, India, United Arab Emirates, Qatar, Saudi Arabia
*FREE standard delivery on all orders over £150 – within 10 working days from dispatch*
£12.99 – within 10 working days from dispatch
Please note that shipping times are impacted by customs processing times in your specific country that are out of Skin Cupid's control. Shipping to Australia and New Zealand may take longer than 10 working days.
We understand the importance of quality and trust when it comes to skincare and beauty. That's why we diligently verify our supply chain, working closely with the brands and authorised distributors to bring you genuine products that meet the highest standards.
Skin Cupid prides itself in building numerous direct brand partnerships with Asia's leading beauty companies to bring our Cherubs only the best.
This shampoo revitalizes the scalp and nourishes fragile, damaged hair, resulting in smoother and hydrated hair. The formula boasts 27,000 ppm of Hair Aqualising Complex, which combines Aqua Seal from birch trees with Cypress Water from Jeju Island. Together with Ceramide NP, they help to retain moisture in your hair and maintain a healthy scalp. Enriched with Biotin and Phyto Protein, it leaves the hair stronger and more voluminous, as well as reduces split ends. It has a calming fragrance reminiscent of the Darjeeling forest, delivering a soothing experience that lingers on your hair afterwards.
This shampoo is free from sulfates, and silicones and is hypoallergenic. Additionally, it is packaged in an environmentally friendly container that can be recycled.
Suitable for all hair types.
Star Ingredients - Biotin (known as B7, strengthens hair, creates fuller appearance), Phyto-Protein (strengthens and nourishes hair, keeps hair smooth and supple), Ceramide NP (strengthens skin barrier, deeply moisturises, protects skin from environmental threats and has anti-aging properties), Squalane (softens, keeps skin young by fighting off free radicals)
Water / Aqua, Sodium Methyl Cocoyl Taurate, Sodium C14-16 Olefin Sulfonate, Lauryl Betaine, Sodium Chloride, Decyl Glucoside, Fragrance, Lauryl H ydroxysultaine, Chamaecyparis Obtusa Water / Aqua, Xylitylglucoside, Polyqu aternium-7, Polyquaternium-47, Anhydroxylitol, Citric Acid, Xylitol, Sacc haride Isomerate, Biotin, Sodium Citrate, Squalane, Hydroxypropyltrimo nium Hyaluronate, Butylene Glycol, Ceramide NP, Hydrolyzed Soy Protein, Glycoproteins, Oligopeptide-2, PPG-3 Caprylyl Ether, 1,2-Hexane diol, Potassium Benzoate, Sodium Benzoate, Pentylene Glycol, Caprylyl Glycol
*Ingredients subject to change at manufacturer's discretion.
I have sensitive skin and tend to get very dry hair after washing it, this shampoo has helped with the issue. However, if you have tendency for greasy hair it might make it a bit worst.
I have problems with dry and sensitive skin and my scalp was suffering from using any shampoo. I couldn't find the perfect shampoo that would heal my scalp and make my hair look healthy. This product is gentle and perfect for my sensitive skin.
I have only used this product twice and the difference it has made to my hair is amazing. I am perimenopausal and my hair has become very dry (it used to be greasy) and if allowed to dry naturally, wavy (it used to be straight). When I wash my hair it feels like straw after using shampoo. After using this shampoo and rinsing it out, my hair felt smooth and well conditioned. I followed up with the conditioner. After letting it air dry it was only a little fluffy and wavy. My hairdresser also commented on how healthy and glossy my hair looked.
Countries covered include: Austria, Belgium, Bulgaria, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Sweden, Switzerland, Faroe Islands, Hungary, Iceland, Svalbard & Jan Mayen, Gibraltar, Monaco, Falkland Islands, Slovakia, Slovenia
FREE standard delivery on all orders over £80
£6.99 - on orders between £40 and £80, within 5-10 Working Days
£9.99 - on orders below £40, within 5-10 Working Days
£6.99 - For Skin Cupid Subscription Boxes
Countries covered include: Bahrain, Cyprus, India, Qatar, Saudi Arabia, United Arab Emirates, Kuwait, Oman, Lebanon, Malta
FREE standard delivery on all orders over £150 – Within 5-6 Working Days
£15.99 - Within 5-6 Working Days
Countries covered include: Australia, Canada, Morocco, New Zealand, United States
FREE standard delivery on all orders over £150 – Within 10-15 Working Days
£12.99 - Within 10-15 Working Days
£12.99 - For Skin Cupid Subscription Boxes
Please note that shipping times are impacted by customs processing times in your specific country that are out of Skin Cupid's control. Skin Cupid is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Working days are defined as Monday to Friday, excluding Bank Holidays
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Please note that we do not offer returns for international orders.
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@skincupid.co.uk and we’ll send you the instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that customers will be covering the return shipping cost.
Please inspect your order upon reception and contact us and include photos immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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THE BEST OIL CLEANSER I'VE EVER USED 😍😍😍
A lovely easily absorbed cream, with a genius dispenser in the lid ensuring clean and easy use. I’m really pleased I purchased.
This is my first time using toners, I use this in the evening, I feel it helps to freshen my face ready for moisturiser.
